Postal enterprises are busy saving goods on the occasion of the Lunar New Year 2023

“As long as customers still answer the phone and receive the goods, we will try to deliver all the goods within the day”Mr. Dang Van Tiep, a postman working at the Dich Vong Hau post office (Cau Giay, Hanoi) of Viettel Post, shared with VietNamNet amid the noisy, intense atmosphere of the days leading up to the Lunar New Year of the Year of the Rabbit 2023.

Working at the Dich Vong Hau post office, postman Luu Van Trong said that the number of goods to be delivered in the days leading up to Tet has increased, so the postal workers who want to deliver all the goods every day have to be much later than before. with the previous period.

“The goods delivered on the occasion of Tet are mostly gifts from people far away to send to their families and relatives. Therefore, this is not an ordinary commodity but a gift of love. Thinking like that, I have more motivation to work hard to serve customers.”Mr. Luu Van Trong said.

With the Vietnam Post Corporation (Vietnam Post), these days, the system of post offices of provinces and cities across the country is also rushing to try to deliver the last shipments to customers.

Information with VietNamNet, representatives of both major postal enterprises, Vietnam Post and Viettel Post, said that at the end of the year, people’s business and shopping needs increased, so the order volume was close to Tet. increase about 30-40% compared to weekdays of the year.

In order to ensure a stable flow of goods, well serve the needs of people to use delivery services, from the beginning of December 2022, the postal business all prepared plans for organization, production, exploitation, delivery and delivery ready for the peak season near Tet.

According to Deputy General Director of Viettel Post Pham Van Tuyen, more than 8,000 postmen are mobilized to work all Saturdays and Sundays and organized into many rotating shifts operating 24/7, ensuring receipt and connection of goods. go right into each working session. With the support of digital maps, real-time tracking of parcels and vehicle journeys, post offices are also more convenient in operating, exploiting and delivering orders.

“Our post offices will be open continuously from 7:30 a.m. to 2:00 p.m. daily, serving through the Lunar New Year of the Rabbit in 2023. The customer care department on online channels is also online throughout the New Year to support information. timely”, Mr. Pham Van Tuyen added.

At Vietnam Post, in the mining centers, the unit has increased labor, arranged the number of operators flexibly and appropriately in each shift according to the actual output of goods, organized overtime to ensure fastest delivery of goods. Post offices of provinces and cities actively increase a number of unscheduled mail trips, not leaving backlogged goods.

Vietnam Post notes that the network units strengthen the inspection of the status of packages when delivering and receiving between relevant departments, change the postage check in the mail to promptly detect errors and improve quality control. at each stage of exploitation, division and selection, minimizing the possibility of loss, misdirection…

Post offices actively arrange postmen, delivery force, organize delivery outside of office hours, build enhanced delivery routes on the principle of delivering all goods in shifts, during the day, especially in areas with products. large amount of mail.

The number of delivery routes, the delivery time – the leave time of postmen are also adjusted by the local Post Offices to increase and decrease flexibly, ensuring that all parcels delivered to the post office on January 20, 2023 (29 New Year’s Eve) are delivered at the same time. delivered to recipients before Tet, no later than 12 noon on January 21, 2023 (30 Tet).

During the 7-day Lunar New Year holiday, Level 1 Post Offices (central post offices of provinces and cities) organize to serve people and businesses until the end of January 21, 2023 (Tet 30) and open reopen from January 25, 2023.

Level 2 and 3 post offices, commune cultural post offices, based on the actual situation, customs and practices of each specific area, provincial and municipal post offices take the initiative in closing and opening their doors. , arrange the appropriate number of transaction staff, optimally serving the needs of customers.